Family Nest Estate Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), request services, or interact with us.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information from you in a variety of ways, including when you:
- Fill out a contact or consultation form
- Subscribe to our newsletter or blog
- Request information about our services
- Participate in surveys or promotions
- Communicate with us directly
Personal Information may include:
- Name
- Email address
- Phone number
- Mailing address
- Property details (if requesting services)
- Any other information you choose to provide
Non-Personal Information may include:
- IP address
- Browser type and version
- Pages you visit on our Site
- Time and date of your visit
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Provide and manage the services you request
- Respond to inquiries and schedule consultations
- Improve the functionality and user experience of our Site
- Send you updates, newsletters, and marketing communications (you can opt out at any time)
- Analyze site traffic and usage trends
- Comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Trusted service partners and affiliates who assist in delivering our services (such as real estate agents and cleanout teams)
Legal authorities if required by law or in response to valid legal processes
Third-party vendors for website hosting, email services, or analytics, under strict confidentiality agreements
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device that help us understand how visitors use our website.
You can choose to disable cookies through your browser settings, but doing so may affect certain functionalities of the Site.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving marketing communications from us
- Request details about how your information is used or shared
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies when you visit them.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our Site after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
