Family Nest Estates (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including when you opt in to receive SMS text messages from us.
If you have questions about this Privacy Policy, you may contact us at:
Family Nest Estates
105 Towne Lake Pkwy Suite E, Woodstock, Georgia 30188
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Request information about our franchise opportunities
- Fill out a form on our website
- Schedule a call or consultation
- Apply for a franchise opportunity
- Opt in to receive SMS communications
The types of information we may collect include:
- Name
- Email address
- Phone number
- Mailing address
- Business information
- Any other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
How We Use Your Information
We may use the information we collect for purposes including:
- Responding to your inquiries
- Providing information about franchise opportunities
- Processing franchise applications
- Scheduling appointments or consultations
- Sending service or account-related communications
- Improving our website and services
- Sending SMS messages if you have opted in
- Complying with legal obligations
We only use personal information for legitimate business purposes.
SMS Communications and Consent
If you provide your phone number and consent to receive SMS communications, you may receive text messages from Family Nest Estates related to:
- Franchise inquiry responses
- Appointment confirmations or reminders
- Application updates
- Important service-related notifications
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive.
How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers who help us operate our business, such as:
- CRM platforms
- Messaging service providers
- Website hosting providers
- Marketing platforms
- Analytics tools
These service providers are contractually obligated to protect your information and only use it for services we request.
SMS consent and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic.
Cookies may help us:
- Understand website usage
- Improve functionality
- Provide better user experiences
You may adjust your browser settings to disable cookies, though some parts of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- Requesting access to the information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Opting out of certain communications
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
When updates are made, the “Last Updated” date at the top of this policy will be revised.
Contact Information
If you have any questions about this SMS Privacy Policy or our data practices, please contact us:
Family Nest Estates
105 Towne Lake Pkwy Suite E, Woodstock, Georgia 30188
