Family Nest Estates (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This PTerms of Service explain how we collect, use, and protect information when you interact with our website or opt in to receive SMS/text communications from us.
Family Nest Estates
105 Towne Lake Pkwy Suite E, Woodstock, Georgia 30188
Information We Collect
We may collect the following types of personal information when you interact with our website, services, or messaging programs:
- Name
- Email address
- Phone number
- Mailing address
- IP address and browser data
- Information you submit through forms
- Communication preferences
This information may be collected when you:
- Complete a contact form
- Request information about our franchise opportunities
- Schedule calls or appointments
- Opt in to receive SMS messages
- Communicate with our team
How We Use Your Information
We use your information to:
- Provide information about franchise opportunities
- Respond to inquiries and support requests
- Schedule appointments and follow up with applicants
- Send updates related to your inquiry or application
- Improve our website and services
- Send SMS messages when you have opted in
We do not sell your personal information.
SMS Messaging Program
By providing your phone number and opting in through our website or forms, you consent to receive SMS text messages from Family Nest Estates.
These messages may include:
- Franchise inquiry responses
- Application updates
- Appointment confirmations and reminders
- Important account or service notifications
Program Name: Family Nest Estates SMS Updates
Message Frequency: Message frequency may vary depending on your interaction with our services.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time.
To stop receiving messages:
Reply STOP to any text message.
You will receive a confirmation message confirming your unsubscribe request.
After this, you will no longer receive SMS messages from us unless you opt in again.
Customer Support
If you need assistance with SMS messages:
Reply HELP to any message.
or contact us directly:
Sharing of Personal Information
We may share information with trusted service providers that help us operate our business, such as:
- Website hosting providers
- CRM platforms
- Messaging platforms
- Customer support tools
These service providers are required to protect your information.
SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Children's Information
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from individuals under 18.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt out of certain communications
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Changes to This Policy
We may update this policy from time to time to reflect changes in legal requirements, technology, or our services.
Updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have any questions about this SMS Terms, please contact us:
Family Nest Estates
105 Towne Lake Pkwy Suite E, Woodstock, Georgia 30188
